Credit & Collection Representative

Discover the luxury of Mayors

Mayors, a luxury retailer since 1910, is expanding its impact in the South Florida market. Our Ft. Lauderdale headquarters is growing! Working under immediate supervision of the Customer Service & Collections Manager, the Collection & Credit Representative reviews credit data to evaluate consumer loans requests in order to approve or deny applications up to $15,000. The incumbent analyzes financial information, such as bank statements, and credit reports.  He/she has knowledge of commonly-used concepts, practices and procedures. The incumbent also actively collects on delinquent accounts.


This position requires one to work on a rotating shift schedule including some evenings and weekends. 

Are you our hidden gem?

  • Collects payments on past due accountsvia telephone and written communnications; prepares accounts for collection agency or attorney assignment
  • Verifies and processes requests for new credit accounts and authorization requests, evaluating and approving sales up to $15,000 using all or part of the following: point score guidelines, credit report analysis, thorough verification, domestic and international Dun and Bradstreet report, public access information and banking analysis;
  • Furnishes and supports the Credit & Client Service Center Supervisor in processing credit
  • Verifies and processes private label and third party phone orders for merchandise and services;
  • Verifies and processes personal, business, and cashier’s checks;
  • Processes and maintains client files up to date with accounts and financial data changes;
  • Assist with sales slip/chargeback retrievals
  • Support for future E-commerce
  • Performs other assigned tasks as well as special projects and related duties as required.


  • Two-year college degree preferred, High School diploma required


  • 2 years experience in credit and collections required
  • Retail background is an asset.


  • Basic knowledge of MS Office
  • Excellent follow-up skills
  • Bilingual (Spanish & English, Spoken & Written).

Our promise of delight

In return for your commitment to excellence, we offer:

  • Competitive earnings
  • Benefits including medical, dental, life & disability
  • Comprehensive, ongoing training
  • Career growth potential
  • Generous staff purchase discounts


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