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Store Director

Store Director

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Discover the luxury of Mayors

Mayors is currently seeking a Store Director. In this highly visible and entrepreneurial role, you'll work in a beautiful environment with multiple high-end luxury brands and be a part of our client's celebrations every day.


Under the general guidance of the Vice-President of Retail, the Store Director has a leadership role and is responsible for the overall daily store operations, with a major focus on providing excellent client service and fostering a professional work environment for all team members. In addition, the Store Director is responsible for meeting and exceeding the sales and store operations objectives. He /she is responsible for building a successful team by implementing effective techniques in order to attract and retain quality people. The Store Director must ensure that the store is merchandised to Company standards and that the security procedures are in conformity with Company guidelines and standards.

Are you our hidden gem?

Responsible for all general store functions, with a primary focus on providing excellent client service, cultivating a professional and pleasant environment for all staff members to work in, setting standards for each associate for which he/she is accountable and working closely with others on the management team.


Additionally, the Store Director must possess the following qualities and skill sets:

  • An extensive understanding and passion of the luxury timepieces, including all technical aspects of the timepieces, and jewelry that is offered in the assortment
  • An in-depth appreciation for high-end Swiss timepiece brands that are offered in luxury retail today
  • Exceptionally strong selling skills that support the sale of all price point ranges from entry level to crown level sales
  • Outstanding leadership skills with an ability to persuade and influence others

 Specifically, the Store Director will:


  • Ensure office and management are operating within company guidelines, company policy and procedures as outlined in the Store Operations Manual:
    • Perform store opening and closing
    • Provide coverage on the sales floor and assist clients as deemed necessary
    • Recruit, hire, coach, train and evaluate performance of store staff
    • Ensure bank deposits are done according to policy and cash registers have the necessary change
    • Ensure sales are processed according to company guidelines with acceptabl forms of payment (i.e., cash, checks, credit cards, cashiers checks) and ensure all types of transactions are processed correctly (such as: special orders, layaways, trade-ins, etc.)
    • Oversee the general store maintenance


Our promise of delight

To be a successful Store Director, candidates must:


    • Qualified candidates must possess a Bachelor Degree in Operations Management/Business Administration or Marketing and minimum of tem (10) years of specialty retail management experience. Luxury retail and/or jewelry industry experience is preferred.
    • Be goal oriented and sales driven but understand that truly caring about the client and exceeding their expectations is key to their success.
    • Possess excellent communication and people skills; you love talking to people to learn more about them and you enjoy what you do.
    • Proficiency in Microsoft Word and Excel a must. 

In return for your commitment to excellence, we offer:


  • Competitive earnings + commission
  • Benefits including medical, dental, life & disability
  • Comprehensive, ongoing training
  • Career growth potential
  • Generous staff purchase allowances